Privacy policy

Privacy Policy

Last Updated: February 13, 2025

This Privacy Policy describes how Alex a Mano ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from alexamano.com (the "Site") or otherwise interact with us.

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted here with an updated "Last Updated" date.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with us.

Information You Provide to Us

  • Contact details: Name, email, phone number, and address.
  • Order information: Billing and shipping details.
  • Account information: Login credentials and security questions.
  • Customer support communications: Messages or inquiries you send us.  

Information We Collect Automatically

We use cookies and similar technologies to collect:

  • Device and browser information (e.g., IP address, browser type).
  • Usage data (e.g., pages visited, time spent on the Site).

For details on our use of cookies, see Shopify’s Cookie Policy.

Information from Third Parties

We may receive personal information from:

  • Shopify (our e-commerce platform).
  • Payment processors (to complete transactions).
  • Advertising partners (such as Facebook and Google, to improve ad targeting).

Any data received from third parties is handled according to this Privacy Policy.

How We Use Your Personal Information

We use your information to:

  • Provide products and services (process orders, manage accounts, ship items).
  • Improve our website and shopping experience (analytics, troubleshooting).
  • Marketing and advertising (sending promotions and tailoring ads).
  • Prevent fraud and maintain security (detect suspicious activity).

If you no longer wish to receive promotional emails, you can unsubscribe at any time.

Do We Sell or Share Personal Information?

We do not directly sell personal information. However, we may share limited data with trusted third-party partners (such as Google and Facebook) for advertising and analytics purposes.

Under certain U.S. state laws (e.g., California CCPA), this type of sharing may be classified as "selling" or "sharing" personal information. If you are in a state that grants you the right to opt out, you can:

📍 Opt-out of personalized ads: here
📍 Use Global Privacy Control (GPC): We recognize the GPC signal, which you can enable in your browser.

For more details, visit our Do Not Sell or Share My Information  page.

How We Disclose Personal Information

We may share personal information in limited cases:

  • With service providers (e.g., Shopify, payment processors, shipping carriers).
  • For legal compliance (e.g., responding to law enforcement requests).
  • With advertising and analytics partners (e.g., Google Ads, Facebook Pixel).

We do not share sensitive personal information for marketing purposes.

Cookies & Tracking Technologies

We use cookies and tracking tools to improve your experience and for analytics. You can:
✔ Manage cookies in your browser settings.
✔ Opt out of tracking using Global Privacy Control (GPC).

For details, visit Shopify’s Cookie Policy.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we collect about you.
  • Delete your personal information.
  • Correct inaccurate information.
  • Opt out of data sharing for targeted advertising.

To exercise these rights, contact us at alex@alexamano.com 

We do not discriminate against users who exercise their privacy rights.

Children's Privacy

Our Site is not intended for children under 16, and we do not knowingly collect their data. If a parent believes their child has provided personal information, please contact us to request deletion.

Security & Data Retention

We take security seriously, but no method is 100% secure. We retain your data only as long as necessary for business, legal, or regulatory reasons.

International Data Transfers

If you are outside the U.S., your data may be transferred internationally, and we rely on standard safeguards for compliance.

Contact Us

If you have questions about our privacy practices, please reach out:

📧 Email: alex@alexamano.com
📍 Address: 8913 Newgard Ct, Charlotte, NC, 28269, US